Privacy Policy
We respect your privacy. This policy explains what data we collect, why, and how we protect it.
1. Data we collect
- Contact form data (name, email/phone, company, project description).
- Anonymized technical visit data (IP, device type, browser).
2. Purpose
- Responding to your inquiry and preparing an offer.
- Delivery of the contracted service.
- Analytics and content improvement.
3. Third parties
We do not sell your data. It is shared only with processors that supply our infrastructure (hosting, analytics, email) under confidentiality agreements.
4. Cookies
We use only essential and statistical cookies. You can clear them at any time from your browser.
5. Your rights
- Right of access to your stored data.
- Right to rectification and erasure.
- Right to withdraw consent.
6. Contact
For any personal-data question, contact us via the contact form.
Legal status of the service provider
Web Agency currently operates as an independent professional collective — the services described on this website are delivered by natural persons (individual professionals), depending on the scope of each engagement, and not by a registered legal entity. This is a transparent, transitional model while the business is being formalized into a registered company, and it in no way limits the quality, delivery timelines or contractual commitments made to our clients.
Every project is covered by a written offer / pro-forma invoice that clearly defines the scope, price, timeline and the responsible person. Payments are made to a personal bank account of the responsible individual with a proper payment reference; upon request we provide a written confirmation of receipt, and once the business is formally registered a retroactive accounting document may be issued in line with applicable regulations.
For any legal question, complaint or personal-data request, please reach out through the contact form — we respond in writing within the timeframes defined in the Privacy Policy and the Terms of Service.
Contact: info@web-agency.rs · +381 60 1677 005 · services provided by natural persons (business registration in progress)